FAQs
What’s your cancellation and exchange
policy?
We offer full refunds and exchanges up to
72 hours before a scheduled tour begins.
Do you offer gift certificates?
Yes we do! You can purchase them here.
What happens if a tour gets cancelled due
to extreme weather?
We run tours in rain, snow or shine, but
in the event of extreme weather, we will work with you to rebook the tour or issue refunds.
Are tips included for the guide?
While we include gratuity for all of our servers at the different restaurants, tips are not included for your tour guide(s). If you feel they did a great job, please feel free to show your appreciation.
Do you offer holiday/themed tours?
Yes! From time to time, we have special
themed tours (for example, a Pie Tour on 3-14). Be sure you're following us on Instagram and/or Facebook to know as soon as we schedule one. You can also subscribe to our emails here (promise we don't sent too many). If you have something specific in mind or want to plan a fun adventure of our own - lets make it happen!
How much walking is there on the
tours?
Most of our tours have approximately one
mile of leisurely walking.
What is included in my ticket?
Your ticket always includes all food served at every stop on the tour. Unless specified, tours do not include alcoholic drinks. Individual drinks and additional items can be purchased at the restaurants for an additional cost.
Where do the tours end?
Ending locations of the tour will be within walking distance of starting locations.
Do you offer transportation to and from the starting location?
No - that is not something we offer currently. There are parking options available
at all tour sites. Rideshare apps like Uber and Lyft are also a great option.
Can you accommodate dietary restrictions?
We do our best to accommodate dietary
restrictions.
Please be sure to include any food
allergies when booking your ticket so substitutions can be arranged in advance.
We are unable to make last-minute substitutions.
What about COVID?
We understand everyone has varying levels
of comfort. At this time, as a tour we follow the guidelines that are set in
place by the venues which we visit. We ask our guests to please respect the restaurants policies.
FAQs for Private Food
Tours
Are there any minimum requirements for a private tour?
Yes! 2 things are needed for a private tour:
- A date that works for you and our tour guide(s)
- A minimum of 4 people and/or $300
How do I book a private tour?